Inbound Web Calls

Inbound Web Calls allow visitors to start a real-time voice conversation with your AI Agent directly from a website or landing page, without dialing a number. It’s the fastest way to capture contacts, qualify them, and schedule appointments.

How It Works

  1. Create a Web Widget

    • Go to Web Widgets under the Agency Hub

    • Click Create Widget

    • Configure:

      • Widget Name

      • Branding (logo, colors, welcome message)

      • Call-to-action text

  2. Deploy the Widget

    • Copy the embed code

    • Paste it into your website, landing page, or funnel builder

    • Once live, visitors will see a “Click to Call” or “Talk to Assistant” button

  3. Start the Conversation

    • When a visitor clicks the widget, a voice call is initiated with your AI Agent

    • The agent engages, asks qualifying questions, and guides the caller based on your configured prompt

  4. After the Call

    • AI uses #Extract_Info to collect details like name, email, and interest level

    • Creates or updates leads in your CRM

    • Uses #Book_Calendar to schedule appointments

    • Stores full call log, summary, and transcript in the Call History tab.

Benefits

  • No phone number required — web-based calling

  • Converts passive website traffic into qualified leads

  • Works great with landing pages, offer pages, and ad funnels

  • Available 24/7 with no human involvement

  • The widget must be deployed in a client-owned website or page
  • Use different widgets for different use cases (sales, support, booking)
⚠️Ensure the agent has appropriate actions set up (e.g., #Extract_Info, #Book_Calendar, #Send_Post_Call_Event)

 


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