Import Contacts

Importing Contacts simplifies customer data integration and enables efficient management. Use a CSV file to seamlessly upload contacts, organize them with lists and tags, and streamline communication for better results.​

Before You Begin

Ensure your CSV file meets the following criteria

Phone numbers must include a country code with a plus sign (+), without spaces or dashes (e.g., +919080501289).​

Steps to Import Contacts

  • Go to the Contacts section.

  • Click the Import/Export button in the top-right corner (tap three dots).

  • Select Choose a CSV File and upload your file.

  • Ensure your CSV file meets the following criteria: phone numbers must include a country code with a plus sign (+), without spaces or dashes (e.g., 9080501289).

  • Choose or create a list and tag for the contacts.

  • Match CSV columns (e.g., Name, Phone) to system fields.

  • Click Import to upload contacts.

  • A success message will confirm the import.


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