Lists

A List organizes and segments contacts based on specific criteria like demographics, behavior, or interactions. This ensures targeted communication and streamlined contact management.​

Popular Use Cases for Lists​

1. Outbound Campaigns

Scenario: Launching a targeted sales campaign for premium customers.

• Use Case: Create a “Premium Customers” list to segment high-value contacts.

• Execution: Use this list in an Outbound Campaign to promote exclusive offers.

Example: Call all contacts in the “Premium Customers” list to invite them to a VIP event or share early access to new product launches.​

2. Outbound Automations

Scenario: Streamlining follow-ups after a webinar.

• Use Case: Create a “Webinar Attendees” list to send automated follow-up calls.

• Execution: Use the “Webinar Attendees” list in an Outbound Automation to thank attendees and share additional resources.

Example: Automatically call everyone in the “Webinar Attendees” list and provide a recorded message or connect them to a live agent for further assistance.